Your Residents Conference is coming
There are just 33 days until the 2012 Swan Housing Annual Residents Conference
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Upcoming Events
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May21Mon
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May28Mon
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Anti Social Behaviour
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New! Dictaphones for recording ASB
Posted on December 1, 2011We want to ensure that you can report all incidents of anti-social behaviour to us, so that we can take the appropriate action to tackle it. If you contact us... -
New text service to report ASB
Posted on October 23, 2011You can now text 80800 free to report Anti-Social Behaviour out-of-hours. This is a new service that runs alongside the out-of-hours telephone number 0800 075 6699 where you can get... -
New ASB standard signed
Posted on October 22, 2011We have signed up to the new ‘Respect’ ASB charter for housing. This is to show how important we believe it is to offer you a high quality Anti-Social Behaviour... -
Mediation solving neighbour disputes
Posted on August 16, 2011Mediation is where an independent person helps if you are in dispute or conflict with a neighbour. The Mediator will not take sides and does not judge anybody. The service... -
The noise machine might be listening
Posted on August 15, 2011If you are a noisy neighbour, our noise recording machine might be listening to you. Our noise recording equipment is installed in people’s homes to record noise nuisance from their... -
Ending Anti-Social Behaviour together
Posted on June 6, 2011What is Anti-Social Behaviour? Anti-Social Behaviour is anything intimidating or threatening, that scares you or affects your quality of life. This might be: Noise nuisance or rowdy behaviour Intimidation or... -
Getting tough on Anti-Social Behaviour
Posted on June 6, 2011We will take action against anyone responsible for causing problems to other residents, our employees or contractors. We take all your complaints about Anti-Social Behaviour (ASB) very seriously as most... -
24hr ASB Help Line
Posted on November 17, 2010Swan is committed to stopping Anti Social Behaviour (ASB) and to providing homes in neighbourhoods that are clean and safe. We believe you should be able to live in your... -
Reporting anti-social behaviour made easier
Posted on November 8, 2010Help us stop anti-social behaviour (ASB) and make sure your neighbourhood is clean, safe and secure. There are various easy ways that you can let us know about ASB. We... -
What is ASB?
Posted on November 8, 2010Anti-social behaviour (ASB) is any behaviour that causes, or is likely to cause harassment, alarm or distress to other people living in your neighbourhood. ASB can cover a wide range...
