Your Residents Conference is coming
There are just 33 days until the 2012 Swan Housing Annual Residents Conference
Find out more...-
Upcoming Events
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May21Mon
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May24Thu
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May26Sat
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May28Mon
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repairs
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Handy Repair and Maintenance Tips
Posted on February 4, 2012A helpful guide to maintaining your Swan home This guide is available for download from here Handy Repair & Maintenance Tips (205.69 kB 2010-02-04) Please remember YOU are responsible for... -
An Inspector calls
Posted on December 1, 2011For the first time, you have two official Resident Inspectors who will help to monitor our performance. Stephen and Natasha started the 14 week long journey to be trained following... -
Axis missed appointments
Posted on August 16, 2011Axis have introduced a new IT system which shows when a missed appointment may occur and helps them react to it. This new IT system should help to avoid missed... -
My Home Insurance
Posted on June 6, 2011National Housing Federation – My Home Contents Insurance We realise home contents insurance may be the last thing on many tenants’ minds, especially when money is tight and there are so... -
Basic Repairs & Decorating – June 22nd
Posted on May 13, 2011June 22nd 2011 This demonstration workshop will be taken by expert operatives from Axis, our repairs partner. The workshop demonstration will include: How to turn on and off your stopcock... -
Help improve your repairs service
Posted on March 15, 2011Join our Residents Quality Panel What is a Residents Quality Panel? The Residents Quality Panel (RQP) help us to monitor Axis, our repairs partner and see how we can improve... -
Better repairs through better Technology
Posted on February 21, 2011At Swan, we’ve been working hard to make our repairs service better for you. We’ve got new technology that makes ordering and getting your repair done easier than ever. We... -
Christmas Closing Times
Posted on December 8, 2009Christmas Closing Times Our offices will be closed from 2.00pm on Christmas Eve until 9.00am 4th January 2009. You will still be able to report a repair throughout the Christmas... -
The results of our Resident Repairs Satisfaction Survey 2009
Posted on June 26, 2009Swan are committed to improving our repairs service to residents and listening to your views on how we can do this. As part of this work, a telephone survey was... -
Repairs update
Posted on May 14, 2009Swan repairs is open longer and now on Saturdays! Mon-Fri 8am-6pm Sat 8am-2pm Call 0800 783 2768
