Survey

  • Swan are committed to improving our repairs service to residents and listening to your views on how we can do this. As part of this work, a telephone survey was...

    The results of our Resident Repairs Satisfaction Survey 2009

    Posted on June 26, 2009
    Swan are committed to improving our repairs service to residents and listening to your views on how we can do this. As part of this work, a telephone survey was...

    Find out more...

  • Earlier this year we did a phone survey of 200 residents to ask your views on the service we provide at Swan. The leaflet enclosed within this newsletter tells you...

    Tenants Satisfaction Survey

    Posted on December 11, 2008
    Earlier this year we did a phone survey of 200 residents to ask your views on the service we provide at Swan. The leaflet enclosed within this newsletter tells you...

    Find out more...

  • Help us to help you! Swan wants to improve their services and make them more accessible for everyone. We also want ensure that there is no discrimination within our organisation,...

    Gender Equality Scheme- consultation

    Posted on October 6, 2008
    Help us to help you! Swan wants to improve their services and make them more accessible for everyone. We also want ensure that there is no discrimination within our organisation,...

    Find out more...

  • Help us to help you! Swan wants to improve their services and make them more accessible for everyone; but in order to do so we need you to tell us...

    Disability Equality Scheme- consultation

    Posted on July 18, 2008
    Help us to help you! Swan wants to improve their services and make them more accessible for everyone; but in order to do so we need you to tell us...

    Find out more...

  • Your Resident Involvement & Community Development Team This team supports residents who would like to get involved and influence the services they receive. We support residents who would like to...

    Meet Your Team

    Posted on April 29, 2008
    Your Resident Involvement & Community Development Team This team supports residents who would like to get involved and influence the services they receive. We support residents who would like to...

    Find out more...

  • A recent Quality of Life Survey on the Five Links estate in Laindon received a fantastic response with over 220 residents returning a completed questionnaire. The Quality of Life Survey...

    Measuring Quality on Five Links

    Posted on April 1, 2008
    A recent Quality of Life Survey on the Five Links estate in Laindon received a fantastic response with over 220 residents returning a completed questionnaire. The Quality of Life Survey...

    Find out more...

  • Earlier this year (2007) we carried out a survey of everyone who had a repair completed between October and December last year. We did this because we were about to...

    Repairs satisfaction results

    Posted on September 12, 2007
    Earlier this year (2007) we carried out a survey of everyone who had a repair completed between October and December last year. We did this because we were about to...

    Find out more...

  • At Swan we carry out surveys or issue questionnaires to find out the level of satisfaction within certain aspects of our service. These can be done over the phone, on...

    Surveys & Questionnaires

    Posted on February 20, 2007
    At Swan we carry out surveys or issue questionnaires to find out the level of satisfaction within certain aspects of our service. These can be done over the phone, on...

    Find out more...

  • As part of Swan’s policy to continuously review and improve the quality of its housing stock and services, we have asked the British Research Establishment to undertake a 10-year review...

    Quality of Housing

    Posted on December 19, 2006
    As part of Swan’s policy to continuously review and improve the quality of its housing stock and services, we have asked the British Research Establishment to undertake a 10-year review...

    Find out more...

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