Contact Us

We would love to hear from you!

Phone us: 0300 303 2500 – our office hours are: Mon-Thurs 9am-5.15pm / Fri 9am-5pm –

Repairs number (24 hour) Phone 0800 783 2768

ASB office hours 0300 303 2500 / ASB out-of-hours 0800 075 6699

Swan website www.swan.org.uk 
Swan’s facebook page: www.facebook.com/swanhousing

Text us:

STEP 1 – Add the keyword to the department:

For

Text
Asset management gas
Supported housing support
Resident involvement involve
Allocations and lettings lettings
Essex rent essexrents
Essex neighbourhood essexneighbours
London rents londonrents
London neighbourhood londonneighbours
Forest Gate forestgate
Leasehold services leasehold
Estate services estate
Repairs (Axis) repair

 

STEP 2: Write your message (don’t forget to include your name and address if your reporting something like a repair)

STEP 3: Send it to 07860 021752

(Charged at the standard rate. No charge for receiving text messages from us. )

Visit us:

Call us to find out where your neighbourhood office is.

London Regional Office:

Cygnet House South, 10 Chrisp Street, Poplar, London E14 6LL

Essex Regional Office:

Pilgrim House, High Street, Billericay, Essex CM12 9XY

 

Alternately: Fill out the form below and we will get in touch with you shortly.

  • About you

    All fields are optional, but the more you tell 'us' the easier we can help you.

  • Your message

  • What you are contacting us about (i.e. a general enquiry, repair, etc.,)
  • This tells us you are human, and also helps to digitise books for the rest of the world.
    If you can't read the text, click on the 'get a new challenge, button for two new words. Click on the Help icon to find out more (including why ReCAPTCHA is a good thing)

Any personal information you provide to us will be processed fairly and lawfully, and in accordance with the 1998 Data Protection Act.
For further information regarding the Data Protection Act please go to http://www.opsi.gov.uk